Learner Onboarding Guide for Private Programs

  • Updated

Welcome to Hone!

We’re excited for you to start your onboarding at Hone! We’re committed to providing you with a smooth experience and will be with you every step of the way. There are 4 phases in the onboarding journey. In this guide, you will find an overview of each phase along with links to detailed information and resources. Happy learning!


Phase 1: Hone Experience Overview

To start, this article includes information on setting up your Hone portal account and a sample Hone class content.

  • Hone classes are live, interactive, and facilitated by a credentialed coach. You have the opportunity to participate in several ways: self-reflection, polls, chats, small break-out rooms, and large discussions.

Hone Support

  • Remember, you don't have to do this alone – our Support team is an extension of your Learning Admin, and we're here to help you set up for your first Hone class. If you have any questions or need platform assistance, please email support@honehq.com.


Phase 2: Hone Learner Portal

We understand that getting familiar with new technology can sometimes be a bit overwhelming, but don’t worry – we're here with you. The resources below will walk you through your Hone experience from start to finish and where to go for platform support.

Congratulations on being selected to participate in a Hone program! You will receive an email inviting you to enroll in the program.

Log into your Hone account

Visit the class content page to review the class summary, key takeaways, and additional asynchronous resources.

 Join a class

How to reschedule a class 

Share your feedback and make commitments

If you have any questions regarding Hone or need technical support, please email support@honehq.com. 


Phase 3: Pre-Class Preparation

As your day fills up with meetings and work tasks, we recommend blocking 5-10 minutes to prepare to be fully present and engaged in class.

Technology Check

  • Hone classes are facilitated through Zoom Video Conferencing. Active participation with both camera and audio is required. Click this link to test your Zoom audio and microphone.

Class Checklist

  • Preparation is key to fully experiencing our live online class alongside your peers and meeting colleagues you may not interact with daily. Click this link for the checklist.

Join a class

  • Welcome! We are excited to host you in your upcoming live class session. You have the capability to join your live class session through the calendar invitation you received or your learner platform. Lastly, here are the instructions on how to join a class from your browser should you have trouble logging into Zoom.

If you have any questions regarding Hone or need technical support, please email support@honehq.com. 


Phase 4: Post-Class Experience

The learning never stops with Hone! As your program concludes, you will continue to have access to tools and resources available through the Hone portal.

If your program comes with an Impact Survey, click here to learn more.

  • Your action: send an email to your direct reports/colleagues (minimum of 3 or more) inviting them to complete the Impact Survey. Here’s an email template you can use to send.

If your program comes with Membership, listed below is an overview.

  • Hone Membership Overview. You can sign up for live classes anytime (click on this link here for our upcoming schedule or click below for a quick video showing how to enroll).
  • If you don’t have membership access and are interested in having one, reach out to your admin to learn more.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request



Article is closed for comments.