Getting started with 1:1 Coaching in Hone

Hone 1:1 Coaching gives you dedicated time with a coach to work through the leadership challenges, goals, and opportunities that matter most in your role. You’ll work with the same coach across a series of sessions, giving you continuity to reflect, take action, and build toward meaningful outcomes over time.

From choosing your coach to scheduling and managing your sessions, your 1:1 Coaching experience happens directly in Hone.

Get invited to 1:1 Coaching

When you’re given access to 1:1 Coaching, you’ll receive a welcome email from Hone introducing the coaching experience, what to expect, and how to get started.

From the welcome email, you can go directly to your 1:1 Coaching experience in Hone. You can also access 1:1 Coaching anytime from your learner dashboard by selecting Coaches, then 1:1 Coaching.

When you first get started, Hone will guide you through a short onboarding process, beginning with an intake about your role, goals, and current challenges.

Don't see 1:1 Coaching in your Hone account? Contact your organization's Hone administrator to learn whether 1:1 Coaching is available to you.

What to expect

1. Tell us about yourself

Before choosing a coach, you’ll complete a short intake about your role, current challenges, leadership style, and what you’d like to accomplish through coaching.

Your responses help Hone identify coaches who are a strong match for your goals. Your selected coach can also review your intake responses to help prepare for your sessions.

You can return to your intake and update your responses before choosing your coach.

2. Choose your coach

Hone will recommend coaches based on your intake responses and their coaching backgrounds and areas of expertise.

Review each coach’s profile to learn more about their background, experience, and coaching approach, then select the coach who feels like the best fit.

Your selected coach will work with you throughout your coaching journey. Staying with the same coach creates continuity between sessions and gives you time to build toward your goals together.

Not finding the right fit? Select Edit my answers to update your intake responses and receive new coach recommendations before making your selection.

3. Book your sessions

Once you’ve selected a coach, choose an available date and time for your first session.

You can book all your allocated sessions upfront or start with your first session and return to Hone to schedule the rest.

Plan to use your sessions within your coaching access window, generally up to three months. Your booking page shows the date by which your sessions should be completed.

Each booked session includes a calendar invitation with the session details you’ll need to attend.

4. Attend your coaching sessions

Each session is an opportunity to focus on a real challenge, decision, or development goal that matters to you. As you continue meeting with your coach, you can build on previous conversations, reflect on what you’ve tried, and decide what to work on next.

You can return to your 1:1 Coaching page in Hone to review your upcoming sessions, track your coaching progress, and book any remaining sessions.

5. Share feedback after each session

After each session, Hone will ask you to complete a brief survey. Your feedback helps track the value and outcomes of your coaching experience and helps Hone continue improving 1:1 Coaching.

Managing your coaching sessions

Cancelling a session

Plans change. If you need to cancel a session, you can do so through your 1:1 Coaching page in Hone.

Please cancel at least 24 hours before your scheduled start time. Cancellations made less than 24 hours before the session count toward your allocated coaching sessions.

Changing your coach

If you believe another coach would be a better fit, contact Hone Support. We can help you with changing coaches and continuing your coaching journey.

Need additional coaching sessions?

You can continue booking sessions until you’ve used your allocated coaching sessions or your coaching access period ends.

If you’ve used all your allocated sessions and would benefit from continuing your coaching, contact your organization’s Hone administrator to ask about additional 1:1 Coaching access.

Getting the most from 1:1 Coaching

You don’t need to arrive at each session with everything figured out. Coaching works best when you bring something real to explore, such as a current leadership challenge, an important decision, a difficult conversation, a new responsibility, or a goal you’re working toward.

Your coach can help you examine the situation from different perspectives, identify actions to try, and build on what you learn from one session to the next.

Need help?

If you have questions about your coaching experience, scheduling, or accessing your sessions, please contact Hone Support.